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Business Laptop Repair Services

For 6 years, Laptop Hut has provided repair services for businesses of all sizes.  We have repaired over 9,000 laptops for John Lewis Partnership customers, over 2,000 laptops for clients of insurance companies, such as Capital Bank, IGI, and more than 3,000 laptops for other business users.

They have all chosen us for the following reasons:

  • We commit to only use the highest quality brand new parts
  • We give honest impartial reports of fault / damage
  • We charge fairly, based on individual requirements
  • We offer full support before, during and after repair
  • All hardware repairs carry a minimum 90 day warranty
  • We take care of all logistics and liaise with the end users on your behalf
  • We treat all our clients as we would wish to be treated ourselves

If you have one faulty laptop, or 100 units per week to be repaired, we have experience in meeting your needs.

To book the collection of a laptop for repair, please select the option below, to arrange the collection online.  Enquiries for higher volumes please contact repairs@thelaptophut.com.

A breakdown of the repair process is below:

We work with logistic partner DPD to offer a secure, insured, and waste free transit service.

On the agreed day of collection, you will receive an sms message indicating a 1 hour time slot for your collection.

The DPD driver will arrive with a purpose made transit case for your device, he will pack it for you and security seal it in front of you.

You will receive a receipt of transit and the repair process has started.

Usually within 48hours of the collection, you will receive news of our inspection and what work needs to be done.  

There is no obligation to proceed with the quotation, and if you wish to receive the device back unrepaired the charge for transport / inspection is £29.95 inc vat.

If you wish to proceed, you will be given an estimated return date, based on parts availability.

The unit is returned with DPD, who will take away all packaging to be re-used.  On arrival you will receive a full report indicating what was done and a vat receipt for any costs incurred

You will wish all processes were this efficient

Repair Booking Form

Customer Information
Laptop Information
Collection Details
Promotions

Please enter the service code from your promotional postcard or flyer if you have one.

Confirmation
Thank you so much for sorting out the repairs to my mac and returning it so promptly - Daniel
I would just like to take this opportunity to thank you for a speedy repair and would like to commend you on the quality of the repair....the laptop was returned to me in fantastic condition and I will definitely be recommending you to me friends at University - Johnathan
Just a quick note to say thank you for repairing our laptop. We found the service very easy, convenient and professional - Andrew
Thank you so very much for repairing my laptop like new, it is running even better than before, I am so happy that my data was saved, and also thank you for the speedy return - Rita
I just wanted to say that I am so pleased with the excellent service I have received from Laptop Hut. You resolved my problem so quickly and now I have a perfect working keyboard that others tried to provide but failed - Gill
Short note to thank you for repairing my laptop so quickly. I will tell John Lewis store and pass your details to my friends and St John Ambulance service - Mike
Thank you for arranging to have my faulty laptop repaired by the Laptop Hut in Hove. I took it in at 9am yesterday and they phoned me at 12.35 the same day to say it had been repaired. Not only are they efficient, but very courteous and helpful too, in short a brilliant company - Mike
I received my Palm PDA today in perfect working order and wanted to thank you for your prompt and value for money service - Patrick
Just wanted to say a big thanks to The Laptop Hut for sorting out my computer. I thought a whole years worth of stuff had gone down the drain, but you saved my laptop and recovered my partners data from his too. So thank you very much. - Annalies
I would just like to say that I am very impressed with the excellent service I received whilst my laptop was in for repair. Many thanks for a job well done. - Anthony & Linda
Terrific service.... Laptop fixed next day & clean for the first time in 3 years!! Friendly approachable staff & excellent value for money. I couldn't be happier - James R
Every Exchange with staff was helpful, friendly and positive, thank you. I have recommended you already. - Kay
Great personal service. Like speaking to a real person on the phone who knew what was going on. - Emma
Thank you very much, you've restored my faith in customer service! - Chris M
I recently had my VAIO desktop repaired by the Laptop Hut and just wanted to thank you for a first class service. From the initial contact through to getting the PC sent back your company provided a very high level of customer care. I was also very impressed with the honesty shown and the fact although I thought I would need a (costly) motherboard replacement your guys actually fixed the issue rather than simply ordering a replacement part. Very impressed and would definitely use your services again. Keep up the good work. - Geoff
Thank you to you and your staff for the quick turn around and return of my screen repair. The speedy service is very much appreciated - Alex H
I was so impressed by the service I was given when you saved my laptop from the orange squash I'd thrown over it. From the collection and delivery to the reassurance & prompt repair at a reasonable price. I was truly delighted. - Helen