Home / Frequently Asked Questions

What do I do if I am delighted with the service I receive?

In these cases, we suggest you stay calm, and remember to recommend us at every opportunity. 
We would also love to hear about it.  We work hard to make things right, and the whole team at Laptop Hut are always happy when we know it has paid off.

Thank you so much for sorting out the repairs to my mac and returning it so promptly - Daniel
I would just like to take this opportunity to thank you for a speedy repair and would like to commend you on the quality of the repair....the laptop was returned to me in fantastic condition and I will definitely be recommending you to me friends at University - Johnathan
Just a quick note to say thank you for repairing our laptop. We found the service very easy, convenient and professional - Andrew
Thank you so very much for repairing my laptop like new, it is running even better than before, I am so happy that my data was saved, and also thank you for the speedy return - Rita
I just wanted to say that I am so pleased with the excellent service I have received from Laptop Hut. You resolved my problem so quickly and now I have a perfect working keyboard that others tried to provide but failed - Gill
Short note to thank you for repairing my laptop so quickly. I will tell John Lewis store and pass your details to my friends and St John Ambulance service - Mike
Thank you for arranging to have my faulty laptop repaired by the Laptop Hut in Hove. I took it in at 9am yesterday and they phoned me at 12.35 the same day to say it had been repaired. Not only are they efficient, but very courteous and helpful too, in short a brilliant company - Mike
I received my Palm PDA today in perfect working order and wanted to thank you for your prompt and value for money service - Patrick
Just wanted to say a big thanks to The Laptop Hut for sorting out my computer. I thought a whole years worth of stuff had gone down the drain, but you saved my laptop and recovered my partners data from his too. So thank you very much. - Annalies
I would just like to say that I am very impressed with the excellent service I received whilst my laptop was in for repair. Many thanks for a job well done. - Anthony & Linda
Terrific service.... Laptop fixed next day & clean for the first time in 3 years!! Friendly approachable staff & excellent value for money. I couldn't be happier - James R
Every Exchange with staff was helpful, friendly and positive, thank you. I have recommended you already. - Kay
Great personal service. Like speaking to a real person on the phone who knew what was going on. - Emma
Thank you very much, you've restored my faith in customer service! - Chris M
I recently had my VAIO desktop repaired by the Laptop Hut and just wanted to thank you for a first class service. From the initial contact through to getting the PC sent back your company provided a very high level of customer care. I was also very impressed with the honesty shown and the fact although I thought I would need a (costly) motherboard replacement your guys actually fixed the issue rather than simply ordering a replacement part. Very impressed and would definitely use your services again. Keep up the good work. - Geoff
Thank you to you and your staff for the quick turn around and return of my screen repair. The speedy service is very much appreciated - Alex H