The Laptop Hut News Blog

I'm concerned about sending my laptop away for repair!

19-05-11

We understand.

There are many laptop repairers around, and who to trust can be a tricky decision to make. There are possibly local repairers where you are that could help, there are many advertising a nationwide service, but who should you trust?

In our opinion, you should look for a company that you can speak to before you commit to the repair. A company that will offer free advice on your computing problems.

A company that works with known and trusted retailers such as John Lewis Partnership and Sony Centres, and has been doing so for 5 years and serviced over 15,000 laptops for individuals like you.

Parts should be sources straight from the manufacturer brand new. You would be surprised how many of our competitors buy their parts second hand on eBay.

Look for ISO9001 accreditation and you will be dealing with a company that has had its business methods independently audited and certificated.

A good warranty is vital, and free post-repair technical advice to make sure you get up and running again fast.

Most importantly, look for a company that understands the link between delighted customers and their success in business.

Well relax, you have found them. Call us any time or book online, it is your choice. We guarantee a top quality service

Turnaround time promise

11-03-11

One of the first questions we get asked is "how long will a repair take?". Well currently 98% of our repair work is completed within 5 days including collection. For local customers we can often offer a same day repair for screens and simple repairs. We understand that losing the use of your laptop is distressing and aim to get you working again as fast as possible.

Your laptop, your data and your peace of mind is safe at the Laptop Hut

12-11-10

During recent reviews of our competitors nationwide, we discovered something surprising. You may not realise that when you trust your possessions to some repairers that they take no liability for loss or damage to your belongings whilst in their care. At The Laptop Hut we have full insurance covering loss or damage of your device, and strict data protection policies protecting your privacy. We believe that when your laptop has failed, you have enough problems without having to worry that it is in good hands for repair.

Laptop Hut ISO9001 Accredited

22-10-10

We are proud to announce that Laptop Hut Ltd is now ISO9001 accredited. This has been a valuable exercise in studying our internal systems and we are delighted that they were found to be ISO9001 compliant.

Laptop Hut appointed as an Acer Partner

20-08-10

We are happy to announce that we have been appointed as an Acer channel partner. We have been repairing Acer computers for many years, and this will help us offer an even better service for Acer laptop repair.

Laptop Hut laptop repairs on Heart FM radio

12-07-10

If you heard our advert on Heart FM and are looking for the laptop repair company mentioned, congratulations you found it. We look forward to satisfying all your laptop based requirements.

Laptop Repair at Cartridge World Littlehampton & Goring stores

07-07-10

We are delighted to be working with Cartridge World stores in Littlehampton and Goring, to offer drop off & collection points for our repair service. Repairs will still take place at our main workshop in Hove, and full support will be given from there. The stores are open 9-5 Monday to Saturday, so why not drop your laptop in locally. Service currently available at:

Cartridge World, 20 Surrey Street, Littlehampton, BN17 5BG

Cartridge World, 28 Goring Road, Goring, BN12 4AD

Sony Vaio Authorised Repairer

18-06-10

The Laptop Hut is delighted to announce that we have been appointed one of the very first Sony Authorised repairers in the UK. Our position as a "Vaio Authorised Service Provider" will mean that we can offer even better service on the complete range of Vaio products. Our team has received training from Sony and is ready to help you with everything Vaio. We also offer the full range of genuine Sony Vaio accessories for your laptop or desktop.

Acer netbook A150, AOA150, ZG5 blank screen

27-04-10

This model of laptop has been suffering from blank screen problems for which we have a fast reliable repair. The symptoms are usually that the unit will appear to start up, the hard drive light will flash but the screen will remain blank. We can repair this issue for a fixed cost of £49.95 inclusive of vat and transport costs.

Toshiba L300 / L350 series power input dc socket

20-04-10

We have found that the power input sockets on these models of laptop, quickly become weak and fail. The dc socket and surrounding plastic fails and causes the socket to fall inside the body of the laptop.

We stock brand new base plastics and dc sockets to quickly remedy this issue cost effectively. If your laptop has suffered this problem, please contact us for pricing to collect and repair.

Thank you so much for sorting out the repairs to my mac and returning it so promptly - Daniel

I would just like to take this opportunity to thank you for a speedy repair and would like to commend you on the quality of the repair....the laptop was returned to me in fantastic condition and I will definitely be recommending you to me friends at University - Johnathan

Just a quick note to say thank you for repairing our laptop. We found the service very easy, convenient and professional - Andrew

Thank you so very much for repairing my laptop like new, it is running even better than before, I am so happy that my data was saved, and also thank you for the speedy return - Rita

I just wanted to say that I am so pleased with the excellent service I have received from Laptop Hut. You resolved my problem so quickly and now I have a perfect working keyboard that others tried to provide but failed - Gill

Short note to thank you for repairing my laptop so quickly. I will tell John Lewis store and pass your details to my friends and St John Ambulance service - Mike

Thank you for arranging to have my faulty laptop repaired by the Laptop Hut in Hove. I took it in at 9am yesterday and they phoned me at 12.35 the same day to say it had been repaired. Not only are they efficient, but very courteous and helpful too, in short a brilliant company - Mike

I received my Palm PDA today in perfect working order and wanted to thank you for your prompt and value for money service - Patrick

Just wanted to say a big thanks to The Laptop Hut for sorting out my computer. I thought a whole years worth of stuff had gone down the drain, but you saved my laptop and recovered my partners data from his too. So thank you very much. - Annalies

I would just like to say that I am very impressed with the excellent service I received whilst my laptop was in for repair. Many thanks for a job well done. - Anthony & Linda

Terrific service.... Laptop fixed next day & clean for the first time in 3 years!! Friendly approachable staff & excellent value for money. I couldn't be happier - James R

Every Exchange with staff was helpful, friendly and positive, thank you. I have recommended you already. - Kay

Great personal service. Like speaking to a real person on the phone who knew what was going on. - Emma

Thank you very much, you've restored my faith in customer service! - Chris M

I recently had my VAIO desktop repaired by the Laptop Hut and just wanted to thank you for a first class service. From the initial contact through to getting the PC sent back your company provided a very high level of customer care. I was also very impressed with the honesty shown and the fact although I thought I would need a (costly) motherboard replacement your guys actually fixed the issue rather than simply ordering a replacement part. Very impressed and would definitely use your services again. Keep up the good work. - Geoff

Thank you to you and your staff for the quick turn around and return of my screen repair. The speedy service is very much appreciated - Alex H